Access resources: Our building is accessible, our staff are BSL trained, we have toilets for everyone and we run an accessible programme of screenings, events and exhibitions. Our main entrance, Box Office and Undershed Immersive Gallery are on the ground floor; they are all accessible via a ramped, electronically assisted entrance door. We have worked with access consultants to ensure environmental elements like signage, manoeuvrability and lighting are appropriate for visitors with access needs. There is seating available in Undershed – a sofa in the welcome area, and seating in the main exhibition space. Guide dogs and hearing dogs are very welcome. All three cinemas have induction loops as do our Waterside 2 and Waterside 3 event spaces. There are two accessible toilets (with baby changing facilities). Visual Story, A Visual Story of Watershed is available to help you to become familiar with the surroundings. Large print visitor information, An online and printable version of our visit information in large print is available. Cinema Seat Widths, Cinema seats are roughly 46cm wide, with wooden armrests on either side of each seat that can’t be moved. We can offer seats without armrests or bean bags as alternatives at the front of the cinema if that is more comfortable for you. Please just call our Box Office or book in-person to arrange. Accessible Programme, We offer Audio Description, Descriptive Subtitling, Relaxed Screenings and Visits and Masked & 25% Socially Distanced screenings and Visits on select films and Undershed events. When available these are also clearly marked on our Whats On Calendar. Audio Description (AD), A service for partially sighted or blind people. In addition to the film’s main soundtrack playing through the cinema speakers, AD users listen to a narrator detailing what’s happening on the screen at selected breaks during the film’s dialogue, through a set of headphones. The headphones are personal and the user is still able to hear the film’s sound through the cinema surround sound speakers. AD headphones are available to collect from Box Office prior to the film screening. Descriptive Subtitling (DS), A service for our Deaf/deaf and hard of hearing customers that displays additional auditory information on the screen. As well as showing the dialogue, Descriptive Subtitles provide information on other significant sounds. For example: when something is being sung; when a phone rings; when a door slams. This extra information allows customers using the subtitles to access the film more fully. Horizontal Cinema, Many people need to rest in public if they are to be part of our community. We have worked with local disabled artist Raquel Meseguer Zafe, to create Horizontal Cinema, which means you can request a bean bag or a yoga mat and cushion to watch any screening of any film. Here’s how: Call the Box Office on 0117 927 5100. Ask to do Horizontal Cinema and specify whether you’d like a yoga mat or a bean bag. Horizontal Cinema screenings are available on all of our films. Masked and Socially Distanced Screenings and Visits (MSD), We want to ensure that our most vulnerable audiences have the extra reassurance they need when attending one of our regular Masked and Socially Distanced Screenings and Undershed Visits. With one MSD film screening every week, masked and socially distanced screenings are sold at 25% capacity and have every other row of seats blocked off. If you attend one of these screenings, wearing a mask is mandatory. Our Box Office and Front of House staff will also be wearing masks at these screenings. We ask audiences to seat themselves with two empty seats between parties to ensure social distancing, adverts and trailers will play and the lights will be down completely for the screening. These screenings are open to everyone, but are part of our offer for audiences and customers who would rather they had more space and less people in the cinema screening. For this reason mask wearing is mandatory throughout the screening if you’re not exempt. Relaxed Visits and Screenings (RV), Our relaxed screenings and visits are designed to benefit our customers with additional needs (such as people living with dementia, autism, or other neuro-diverse people and their personal assistants, friends and family) or anyone who wants to enjoy a film or an Undershed visit in a more relaxed, spacious environment.
Watershed
